What our customers are saying about Musgroves

Liz [renamed Super Star Liz from me] has helped me navigate the world of window replacements for the family crib in the Catlin's. From the first call, subsequent emails, and texting she helped me all the way and she kept me updated, informed after every contact! Perfect service, thank you

 -  Tui

I had my first visit to Musgroves last weekend, my husband and I needed to build a shed to store our hay in. We are not the most experienced with DIY projects but are always keen to give it a go. Turns out there was nothing to worry about as the staff at Musgroves were AMAZING! Not only did they come to us asking if we needed help, which we said yes to, they gave us so much help it saved us hours of trying to figure out measurements and the right product for the job. We had a helpful guy in the timber area but I don't know his name and the ladies in the office were really pleasant but Mike in particular went out of his way although he claims he was just doing his job. I have to say we also loved the humour and banter during the whole process. Thank you again and I now where to come next time we have another project.

 -  Sandi

Keep being awesome, helpful & friendly. Merry Xmas

 -  Daniel

We are renovating one of our rooms and we were thrilled to get everything we needed from you. Many thanks for the wonderful service from Liz and Allan.

 -  Shona Willis, Riccarton House

Hi there,
I have been thinking it is the right thing to do, to let you guys know you have provided a service to me that has solved (sometimes very specific) building products needs I have needed answers for e.g. timber products, etc. 
This has been a good help, and for me at least, these needed items can be quite small and perhaps insignificant looking.
Keep up the good work guys, it looks evident to me this is a part of what you are doing.

 -  Jon

A big thanks to Liz and the team.  She went the extra mile to help us out, very happy and friendly. 

 -  Donna

Your businesses service and helpfulness was fantastic yesterday!

 -  Ian Curd

Josh attended to me today. Its not often you come across a young man like Josh. Polite, clean and tidy, but his patience and helpfulness goes way off the charts. He was incredible. I know for a fact I would have lost my cool with what I put him through in finding the right door today. You are very fortunate to have someone like Josh, of such high calibre and hope you look after him because he deserves it!!

 -  Suzie Connolly

I just wanted to let you know that I was in your yard yesterday and Mike went above and beyond to look after me. I do voluntary work and the person who's repair I was trying to sort out was so impressed that I was able to sort it, all thanks to Mike's help, so I just wanted to let you know.

 -  Neville Wyatt

Hi Musgroves, I want to email positive feedback. From the first phone call to Ayla to the completion of the order, we were extremely impressed. We phoned on the Monday and gave Ayla the measurements for a planter box and she then txted me on the Wednesday to advise it was ready for pick up. The planter box is installed and now houses herbs and lettuce! We are delighted with it and with your excellent customer service and quality of product and service. No hitches, everything went smoothly and reasonably priced too. Also please commend Ben for how helpful he was was in getting the planter box into our Honda Jazz! The best service we have had in a very long time. Well done, Musgroves! if only all providers could be as good as you. Many many many thanks from very very very happy customers.

 -  Amanda Correia

This place is excellent to deal with. Liz is fantastic - she knows everything about the place. Mike was also great to deal with.

 -  Pam Depree

We purchased 2 doors and 2 windows from Musgroves today with the amazing help from Liz. You should be proud to have such a helpful friendly employee … we actually came from Invercargill because of all the help and communication we had with Liz. She truly is an asset to your business.

 -  Jackie and John Watson

Thank you for your assistance in choosing rimu doors and oak library cabinets for our new home. Gordon has found that the information he received when he phoned from Golden Bay was always given in the most helpful and friendly manner. Emailed photos were great! Facts shared from your extensive joinery experience has helped us sort the study! It has been a pleasure to deal with you.

 -  Anna and Gordon Mather

Every time we go there, people are always so helpful. They’ve given us some really good advice. Pretty much everything is from Musgroves, they’ve saved us heaps of money.

 -  Kirsten M. & Jelle P.

Thanks for your email :). Mike popped in to day to buy the doors. What a lovely guy! He also told me my brand of roof tiles so I can come in and buy some replacements with out having to climb the roof and take one down! So no doubt I will be in soon for more purchases :) Thanks again for your prompt service, you guys rock!

 -  Keri, Sign World

I would like to say that I have just had the most helpful assistance from Liz. I am in Kaikoura and have been struggling for days to get some door parts. She was SO helpful and cheerful and even sent on photos of what she thought I might need. I appreciate what she did so much thank you.

 -  Wendy Brandon

I've been to Musgroves several times and always find everyone really friendly and helpful. It's a treasure trove but really tidy and super-organised! I've picked up a couple of great bargains, including a second hand garage door and some trellis that was a fraction of the cost of Bunnings and Mitre 10. Thanks Musgroves - we will be back!

 -  Tanya

I just want to thank Mike who was super helpful when I visited Musgroves yesterday. I bought some great cedar doors for my beach house in Okarito. Mike helped me find some great doors and he & Scott tied them on to my car. Fantastic. I will recommend your place to all my West Coast friends

 -  Dr Annette Green

A big thanks to the team at Musgroves for their excellent help and service pointing me in the right direction, even suggesting a paint stripper which they carried in stock. They had everything I was after and made my project a whole lot easier. My girlfriend is very happy with her new/old coat hanger.

 -  Paul C

Musgroves in Christchurch